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Service Administrator

  • West Newton, MA
  • Main

Blue Collar Recruiter

Up to $55,000+ DOE

Job Description:

We are looking for a detail-oriented Service Administrator to join our team. The ideal candidate will manage and maintain the back end of our service platform, ensuring its efficiency and reliability. This role plays a crucial part in enhancing our service delivery and customer satisfaction.

Key Responsibilities:

  • Enter, update, and maintain accurate data to build and enhance the back end of our service platform.
  • Aggregate and analyze service call data to identify trends and improve service delivery.
  • Manage the back end of the service platform, ensuring adherence to quality standards.
  • Collaborate with other departments to integrate relevant data and functionalities into the platform.
  • Work with Operations Department on deployment and programming of new locations.
  • Troubleshoot and resolve any issues related to the platform’s back end.
  • Provide technical support and guidance to team members and other departments.


  • Process and detail-oriented with a strong focus on customer service.
  • Strong MS Office Suite experience, primarily Word and Excel.
  • Team player with the ability to work autonomously.
  • Professional, positive, and calm manner.


  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in Microsoft Office Suite.
  • Proven experience in data management, back-end administration, or a similar role.
  • Background in Computer Science, Information Technology, or related field.
  • Strong technical skills, including proficiency in database management and relevant software.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.

Apply now to join our team and contribute to the success of our service platform!


  • Max. file size: 300 MB.

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