Client Experience Associate
Blue Collar Recruiter
WE KNOW HOW TO TAKE CARE OF AND VALUE OUR TEAM MEMBERS!
$22-$25/HR DOE
What We Offer:
- Medical, Dental and Vision Insurance
- Life and Disability Insurance
- 9 paid holidays
- Paid vacation
- 401k with company match.
Client Experience Associates will work as part of our Client Experience Team to meet our company objective to provide a superior laundry solution to every customer, every time. This position provides support to our customer base and interacts with all other areas of our company
Duties and Responsibilities:
· This is a full-time position, Monday – Friday 8 am to 5 pm.
· Phone assist clients with laundry inquiries on our equipment use and payment systems
· Create service orders, process refunds, and track revenue via web-based systems
· Assists with new account literature generation
· Reconciles currency and coin collection to daily collector sheets
· Assist with other office, sales and accounting functions as needed
Skills:
· Process and detail oriented with strong focus on client service.
· Experience with variety of networked systems required, with flexibility to learn new systems.
· Strong MS Office Suite experience, primarily Word and Excel, and Microsoft accounting software.
· The ability to communicate fluently in Spanish and English.
· Professional, positive manner; a team player
· Attention to detail and organized in a fast-paced environment
· Calm and professional conflict resolution
· Ability to effectively multi task
· A high school diploma or GED
· Accounting background helpful