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Client Experience Associate

  • West Newton, MA
  • Main

Blue Collar Recruiter


$22-$25/HR DOE

What We Offer:

  • Medical, Dental and Vision Insurance
  • Life and Disability Insurance
  • 9 paid holidays
  • Paid vacation
  • 401k with company match.

Client Experience Associates will work as part of our Client Experience Team to meet our company objective to provide a superior laundry solution to every customer, every time. This position provides support to our customer base and interacts with all other areas of our company

Duties and Responsibilities:

· This is a full-time position, Monday – Friday 8 am to 5 pm.

· Phone assist clients with laundry inquiries on our equipment use and payment systems

· Create service orders, process refunds, and track revenue via web-based systems

· Assists with new account literature generation

· Reconciles currency and coin collection to daily collector sheets

· Assist with other office, sales and accounting functions as needed


· Process and detail oriented with strong focus on client service.

· Experience with variety of networked systems required, with flexibility to learn new systems.

· Strong MS Office Suite experience, primarily Word and Excel, and Microsoft accounting software.

    · The ability to communicate fluently in Spanish and English.

    · Professional, positive manner; a team player

    · Attention to detail and organized in a fast-paced environment

    · Calm and professional conflict resolution

    · Ability to effectively multi task

    · A high school diploma or GED

    · Accounting background helpful

    • Max. file size: 300 MB.

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