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Plumbing Service Manager

  • Flagstaff, AZ
  • Management
  • Main

Blue Collar Recruiter



We are a fantastic business looking to add a Plumbing Service Manager to our stellar team.




What we offer:

  • Health, Dental, and Vision Coverage
  • Simple IRA Plan
  • 3% Match
  • Life Insurance
  • Paid Vacation & Holidays
  • One Paid Week Off Christmas to NYE
  • Paid Training
  • Company Vehicle and Gas Card
  • Weekly Pay

Will oversee and coordinate Service Work Crews and Jobs ensuring that schedules and budgets are followed for maximum productivity. Service work includes plumbing systems and involves diagnosis of problems and quick resolution of problems. Ensures that direct report work crews in the company have the experience, equipment, knowledge, capability and schedule to perform the work in the company to a high degree of quality.


  • Responsible for all aspects of Service Jobs from Schedule to Final Collection
  • With the dispatcher and using Service Titan, maintains awareness of upcoming Service jobs with material and labor requirements
  • Meets with customers for complex or difficult jobs
  • Relies on Dispatcher for project schedule information and updates
  • The Warehouse Specialist may help confirm that materials are available for standard service jobs but the Service Manager is ultimately responsible for ensuring that the correct material is available to Service Crews each day so that runs to supply houses are minimized
  • Answers Service Technicians questions on Job details or technical elements
  • Reviews job quality for all jobs that require more than 8 hours of work and sample reviews other jobs to maintain the company reputation
  • Ensures Service Crews are familiar with Service Titan capabilities
  • Guides, assigns, schedules, and supervises the work of crews to ensure work is completed as scheduled and at high quality
  • Has a focus and a commitment to avoid job errors and revisits
  • Works with the Plumbing Project Managers to provide labor support for Plumbing Jobs – or for Plumbing Installers to provide Service support – as required
  • Provides timely and effective job performance evaluations for crew members
  • Implements disciplinary and termination steps as necessary and according to company policy
  • Recommends promotions and salary increases based on observed job performance
  • Ensures each assigned worker follows all safety standards

NOTE: Due to the Technical Experience and Expertise of the individual holding this position and due to the lack of Estimators in the company, this position will be required to also function as an ESTIMATOR, which has its own separate Job Description and reporting relationships. When Estimators are hired, this requirement will go away

Just as we take excellent care of our customers, we strive also to create a healthy work/life balance with deep respect for the quality of life of all our team members. Our work environment is a space that promotes growth, productivity, and employee well-being. We are committed to taking excellent care of our team by offering great benefits and a healthy life/work balance.

We look forward to helping you reach your career goals as a valued part of our service family!



  • Demonstrated success running Plumbing Service Jobs as a Manager, with a minimum of 3 years experience
  • High School Degree or equivalent required
  • Strong Supervisory and Schedule Management skills
  • Can meet the requirements for a Service Tech
  • Is capable in Plumbing equipment, tasks and methods
  • Trains Service crews in equipment and job procedures to increase performance
  • Good knowledge of Plumbing for both Residential and Commercial applications
  • Excellent verbal communication skills
  •  Excellent interpersonal and customer service skills
  • Service Titan Experience desirable
  • Must be able to access and navigate the office and warehouse
  • Can drive to customer locations and navigate construction sites
  • Must be able to climb ladders or scaffolding from time to time
  • Must be able to lift 50 pounds at a time


  • Max. file size: 300 MB.

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