Home Services Dispatcher
Blue Collar Recruiter
GREAT OPPORTUNITY TO GROW WITH COMPANY!
WE KNOW HOW TO TAKE CARE OF AND VALUE OUR TEAM MEMBERS!
We are looking to add Home Services CSR/Dispatcher to our stellar team.
Up to $25/HR
Just as we take excellent care of our customers, we strive also to create a healthy work/life balance with deep respect for the quality-of-life for all our team members. Our work environment is a space that promotes growth, productivity, and employee well-being.
We are committed to fostering a deep sense of loyalty and family within the team and across the company.
We look forward to helping you reach your career goals as a valued part of our service family!
- Manage incoming customer calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Customer focus and adaptability to different personality types
- Excellent verbal and written communication skills; and strong conflict management skills
- Detail oriented and highly organized with the ability to handle multiple tasks and assignments
- Service titan crm or another crm experience
- Relevant industry knowledge preferred
- Knowledge of and proficiency in common office applications such as G-Suite, general software navigation, and operating a computer
- Dispatch experience
- Must have 2+ years of CSR experience
- Great customer service skills
High school diploma or equivalent required
CONNECT WITH US TODAY TO LEARN MORE ABOUT THIS OPPORTUNITY!