GREAT OPPORTUNITY TO GROW WITH COMPANY!

WE KNOW HOW TO TAKE CARE OF AND VALUE OUR TEAM MEMBERS!

We are looking to add Home Services CSR/Dispatcher to our stellar team.

Up to $25/HR

PLUS+

BONUSES!

Just as we take excellent care of our customers, we strive also to create a healthy work/life balance with deep respect for the quality-of-life for all our team members. Our work environment is a space that promotes growth, productivity, and employee well-being.

We are committed to fostering a deep sense of loyalty and family within the team and across the company.

We look forward to helping you reach your career goals as a valued part of our service family!

APPLY TODAY!

Responsibilities:

• Manage incoming customer calls
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Qualifications:

• Customer focus and adaptability to different personality types
• Excellent verbal and written communication skills; and strong conflict management skills
• Detail oriented and highly organized with the ability to handle multiple tasks and assignments
• Service titan crm or another crm experience
• Relevant industry knowledge preferred
• Knowledge of and proficiency in common office applications such as G-Suite, general software navigation, and operating a computer
• Dispatch experience
• Must have 2+ years of CSR experience
• Great customer service skills

• High school diploma or equivalent required

CONNECT WITH US TODAY TO LEARN MORE ABOUT THIS OPPORTUNITY!