MUST BE BILINGUAL!

WE KNOW HOW TO TAKE CARE OF AND VALUE OUR TEAM MEMBERS!

$16-$19/HR

PLUS+

BONUSES!

What We Offer:

• Health, dental, vision insurance
• Paid vacation
• Paid holidays
• Paid training

Responsibilities:

• Following all call taking procedures
• Juggle multiple calls as needed
• Communicate in a professional and upbeat manner with each customer
• Log each and every inbound and outbound call to maintain accurate reports
• Resolve customer concerns and complaints in a timely manner to maintain a 100% customer satisfaction
• Follow all outbound call processes
• Schedule annual home safety checks as needed with customers
• Call pending opportunities to schedule appointments
• Follow customer correspondence process for letters and emails
• Communicate relevant issues regarding customers, coworkers, and competition to management

Qualifications:

• Must be bilingual in Spanish and English
• Ability to communicate effectively
• Multitask
• Enter data accurately
• Type at least 35 words per minute
• Ability to adapt quickly
• Think independently
• Solve problems on your own
• Knowledge with Microsoft Office
• Work well within a fluent and ever changing team environment

Connect with us and learn more about this opportunity TODAY!