Client Care Representative

Blue Collar Recruiter
WE KNOW HOW TO TAKE CARE OF AND VALUE OUR TEAM MEMBERS!
$18- $20/HR
PLUS+
COMMISSION!
What We Offer:
- Health, dental, vision insurance
- Retirement
- Weekly pay
- Paid training
Responsibilities:
- Following all call taking procedures
- Maintain 90% or greater conversion rate
- Maintain $50 or greater for average service call fee
- Maintain five minutes or less average call time for scheduled appointments
- Sell 8 club memberships per month and other promotions
- Answer calls on the first ring
- Juggle multiple calls as needed
- Communicate in a professional and upbeat manner with each customer
- Log each and every inbound and outbound call to maintain accurate reports
- Resolve customer concerns and complaints in a timely manner to maintain a 100% customer satisfaction
- Follow all outbound call processes
- Schedule annual home safety checks as needed with customers
- Call pending opportunities to schedule appointments
- Follow customer correspondence process for letters and emails
- Communicate relevant issues regarding customers, coworkers, and competition to management
Qualifications:
- Ability to communicate effectively
- Multitask
- Enter data accurately
- Type at least 35 words per minute
- Ability to adapt quickly
- Think independently
- Solve problems on your own
- Knowledge with Microsoft Office
- Work well within a fluent and ever changing team environment
Connect with us and learn more about this opportunity TODAY!